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Never Shopping at Macys Again Pt 2

So… My New Years dress never came.


Last time I called, I thought I had resolved this issue and my dress was coming. But I called today because I noticed that I still haven't received it. Do you know WHY I haven't received the dress? The chick on the phone told me that her notes said that the last time I spoke to someone on the phone. I cancelled my order.


I CANCELLED MY ORDER????


After a deeep breath, I said, "What do you mean?" The woman then tells me that she saw that I had cashed in the merchandise credit for the dress, but I cancelled the dress order. That makes no sense.


"If that's the case, ma'am," I said, "Why didn't you send the credit to me? It doesn't make sense that I would cancel the order yet cash in the credit for the dress."


"Uh… Yes ma'am. That's true. Let me look…" She was really nice about it. Until she started talking some nonsense about them putting the credit on an imaginary Macys credit card with my name on it. Then she started talking about some complicated process to re purchase the dress. I gave up, politely asked for a supervisor and said NO to everything that wasn't a full refund. Do you know what that supervisor said to me?


"Well, ma'am, you don't have to worry about us sending you the dress now."


Is this fool serious???? I don't have to worry about them sending me the dress??? Frickin idiot… It's OBVIOUS they don't want to send the dress… Grrrrr…


Anyway… I'm not mad anymore. I'm never shopping with them again. Especially not online… That said… I'm sure I'll have a gift card or something from them in the mail soon… Who wants it?

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